iOS: The what3words address will update every time the widget is viewed, or every time you press the ‘Locate Me’ icon on the widget. Tapping the what3words address will open it in the app. 

Android: The what3words address will update roughly once per hour, or when you tap the ‘Locate Me’ icon on the widget. Please note that on Android 8+ widgets can only update location information eight times per hour (whether automatic or manually). This is due to Google’s privacy restrictions. Tapping the what3words address will open it in the app. 

In an emergency situation please open the what3words app and tap locate me to ensure the most up to date location information.

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