Many people already know the what3words address of their front door, so are ready to enter it, just like a street address.

Anyone can find a what3words address via the online map at what3words.com or the free what3words app. They should first search their street address, then select the exact 3m square of their delivery location – often a specific entrance, or safe place like a garden shed.

We recommend using social media and newsletters to encourage customers to find and use their what3words address when placing their order with you. You’ll find handy resources here.