How do I access my Pro account?

Edited

If you’ve signed up to Pro but can’t see or access Pro features, please check the following:

  • Are you signed into your account?
    You need to be logged into the account you used when you first signed up to Pro. If you’re unsure which account you used, search your email inboxes for the subscription confirmation email.

  • Do you have the latest version of the app?
    If you’re trying to access your Pro subscription via the what3words app, you need the latest version. If you can’t see ‘PRO’ in the search bar of the app, head to Google Play (Android) or App Store (iOS) and search for ‘what3words’. Check that you’re on the most up-to-date version.


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