How do I cancel my Pro subscription?
On iPhone or iPad:
Open the App Store
Tap your profile icon at the top right
Tap ‘Subscriptions’
Find and tap the what3words Pro subscription
Tap ‘Cancel Subscription’
Confirm the cancellation when prompted
On Android:
Open the Google Play app on your Android device
Tap on your profile icon and then select ‘Payments & Subscriptions’ followed by ‘Subscriptions’
Find and tap on the what3words Pro subscription
Tap on ‘Cancel subscription’ and follow the on-screen instructions
Via our website:
Log into your account
Click the menu icon in the top right corner
Select your name
Click ‘Plans’ on the left hand side menu
Click ‘Cancel subscription’ and then ‘Cancel subscription’ again
Note: if you sign up to what3words Pro through our app, you will need to cancel the subscription via Google Play (Android) or App Store (iOS).