Troubleshooting
Location accuracy questions, issues finding your what3words address, maps and more.
12 articles in this collection
Written by what3words
Written by what3words
Why isn’t a street address coming up when I type it in the search bar?
Written by what3words
Updated over a week ago
Updated over a week ago
Why is the location information displayed with the what3words address sometimes inaccurate?
Written by what3words
Updated over a week ago
Updated over a week ago
Why do I see different words every time I press the location button?
Written by what3words
Updated this week
Updated this week
Why does the app / map say my location is somewhere different from where I actually am?
Written by what3words
Updated this week
Updated this week
When I search for a place or street address why does it sometimes show the wrong location?
Written by what3words
Updated this week
Updated this week
Why does the blue location dot move around?
Written by what3words
Updated this week
Updated this week
Why can't I zoom in far enough to see the grid?
Written by what3words
Updated this week
Updated this week
Why don't the map and satellite locations match?
Written by what3words
Updated this week
Updated this week
How do I change the information on your map?
Written by what3words
Updated over a week ago
Updated over a week ago
Why doesn't the app find my location?
Written by what3words
Updated this week
Updated this week
Why am I getting an error asking me to enable location services?
Written by what3words
Updated over a week ago
Updated over a week ago
Why can't I download the app?
Written by what3words
Updated this week
Updated this week