All Collections
Troubleshooting
Location accuracy questions, issues finding your what3words address, maps and more.
Why isn’t a street address coming up when I type it in the search bar?
Why is the location information displayed with the what3words address sometimes inaccurate?
Why do I see different words every time I press the location button?
Why does the app / map say my location is somewhere different from where I actually am?
When I search for a place or street address why does it sometimes show the wrong location?
Why does the blue location dot move around?
Why can't I zoom in far enough to see the grid?
Why don't the map and satellite locations match?
How do I change the information on your map?
Why doesn't the app find my location?
Why am I getting an error asking me to enable location services?
Why can't I download the app?