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Troubleshooting

Troubleshooting

Location accuracy questions, issues finding your what3words address, maps and more.

Chloe Day avatar Molly Macgregor avatar
12 articles in this collection
Written by Chloe Day and Molly Macgregor

Why isn’t a street address coming up when I type it in the search bar?

Molly Macgregor avatar
Written by Molly Macgregor
Updated over a week ago

Why is the location information displayed with the what3words address sometimes inaccurate?

Molly Macgregor avatar
Written by Molly Macgregor
Updated over a week ago

Why do I see different words every time I press the location button?

Chloe Day avatar
Written by Chloe Day
Updated over a week ago

Why does the app / map say my location is somewhere different from where I actually am?

Chloe Day avatar
Written by Chloe Day
Updated over a week ago

When I search for a place or street address why does it sometimes show the wrong location?

Chloe Day avatar
Written by Chloe Day
Updated over a week ago

Why does the blue location dot move around?

Chloe Day avatar
Written by Chloe Day
Updated over a week ago

Why can't I zoom in far enough to see the grid?

Chloe Day avatar
Written by Chloe Day
Updated over a week ago

Why don't the map and satellite locations match?

Chloe Day avatar
Written by Chloe Day
Updated over a week ago

How do I change the information on your map?

Molly Macgregor avatar
Written by Molly Macgregor
Updated over a week ago

Why doesn't the app find my location?

Chloe Day avatar
Written by Chloe Day
Updated over a week ago

Why am I getting an error asking me to enable location services?

Molly Macgregor avatar
Written by Molly Macgregor
Updated over a week ago

Why can't I download the app?

Chloe Day avatar
Written by Chloe Day
Updated over a week ago
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