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Troubleshooting
Troubleshooting
Location accuracy questions, issues finding your what3words address, maps and more.
12 articles in this collection
Written by
Chloe Day
and
Molly Macgregor
Why isn’t a street address coming up when I type it in the search bar?
Written by
Molly Macgregor
Updated over a week ago
Why is the location information displayed with the what3words address sometimes inaccurate?
Written by
Molly Macgregor
Updated over a week ago
Why do I see different words every time I press the location button?
Written by
Chloe Day
Updated over a week ago
Why does the app / map say my location is somewhere different from where I actually am?
Written by
Chloe Day
Updated over a week ago
When I search for a place or street address why does it sometimes show the wrong location?
Written by
Molly Macgregor
Updated over a week ago
Why does the blue location dot move around?
Written by
Chloe Day
Updated over a week ago
Why can't I zoom in far enough to see the grid?
Written by
Chloe Day
Updated over a week ago
Why don't the map and satellite locations match?
Written by
Chloe Day
Updated over a week ago
How do I change the information on your map?
Written by
Molly Macgregor
Updated over a week ago
Why doesn't the app find my location?
Written by
Chloe Day
Updated over a week ago
Why am I getting an error asking me to enable location services?
Written by
Molly Macgregor
Updated over a week ago
Why can't I download the app?
Written by
Chloe Day
Updated over a week ago