Troubleshooting - Map and App

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17 articles in this collection
Written by Chloe Day and Molly Macgregor

How do I change the information on your map?

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Written by Molly Macgregor
Updated over a week ago

How do I search for latitude and longitude coordinates?

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Written by Molly Macgregor
Updated over a week ago

Can I contact the emergency services using the what3words app?

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Written by Molly Macgregor
Updated over a week ago

Why isn’t a street address coming up when I type it in the search bar?

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Written by Molly Macgregor
Updated over a week ago

Why is the location information displayed with the what3words address sometimes inaccurate?

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Written by Molly Macgregor
Updated over a week ago

Why do I see different words every time I press the location button?

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Written by Chloe Day
Updated over a week ago

Why does the app / map say my location is somewhere different from where I actually am?

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Written by Chloe Day
Updated over a week ago

When I search for a place or street address why does it sometimes show the wrong location?

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Written by Chloe Day
Updated over a week ago

Why does the blue location dot move around?

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Written by Chloe Day
Updated over a week ago

My house covers a number of 3m x 3m grid squares. Which 3 word address do I use?

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Written by Chloe Day
Updated over a week ago

Why can't I zoom in far enough to see the grid?

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Written by Chloe Day
Updated over a week ago

Can I open a link to a 3 word address in satellite view?

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Written by Chloe Day
Updated over a week ago

Can I share an entire list of saved locations?

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Written by Molly Macgregor
Updated over a week ago

Why don't the map and satellite locations match?

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Written by Chloe Day
Updated over a week ago

Why doesn't the app find my location?

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Written by Chloe Day
Updated over a week ago

Why can't I download the app?

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Written by Chloe Day
Updated over a week ago

How does what3words work in China?

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Written by Molly Macgregor
Updated over a week ago